Privacy Policy
Last Updated: February 2026
Saabira Wazeer Dietitian & Counsellor ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website (www.saabirawazeer.com.au), engage with our services, or otherwise interact with us.
If you have any questions about this policy, please contact us at info@saabirawazeer.com.au.
1. What Personal Information We Collect
We collect personal information that is reasonably necessary to provide our services.
Information You Provide to Us
This may include:
Full name
Date of birth
Contact details (email address, phone number, mailing address)
Medicare details
Health fund information
Payment information
Medical history and health information
Referral letters from GPs or other health professionals
Emergency contact details
Because we provide nutrition and counselling services, we may collect sensitive health information. This is protected under Australian privacy laws and will only be collected with your consent or as otherwise required by law.
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of visits
Location (general geographic location based on IP)
This helps us improve website performance and security.
2. How We Use Your Information
We use your personal information to:
Provide dietetic and counselling services
Assess and manage your health care needs
Process payments
Communicate with you about appointments
Send administrative updates
Comply with Medicare and health fund requirements
Respond to legal obligations
Improve our website and services
We will not use or disclose your personal information for marketing without your consent.
3. Disclosure of Personal Information
We may disclose your information to:
Medicare or private health insurers (for claims processing)
Referring doctors and other healthcare providers (with your consent)
Payment processors (such as Stripe)
IT service providers and secure practice management systems
Professional advisers (legal or accounting)
Government authorities where required by law
We do not sell your personal information.
4. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
Your information may be stored:
In secure electronic medical record systems
On encrypted cloud-based systems
In password-protected devices
Despite our safeguards, no method of electronic transmission is 100% secure.
5. Overseas Disclosure
Some third-party service providers (e.g., secure cloud storage or payment processing providers) may store data overseas. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.
6. How Long We Keep Your Information
As a healthcare provider in Australia, we are legally required to retain health records:
For at least 7 years from the last date of service
For minors, until the individual turns 25 years old
After this period, records may be securely destroyed or de-identified.
7. Access and Correction
You have the right to:
Request access to your personal information
Request corrections if information is inaccurate, incomplete, or outdated
Requests can be made by emailing info@saabirawazeer.com.au. We will respond within a reasonable timeframe (usually within 30 days).
We may charge a reasonable fee for providing access where permitted by law.
8. Cookies and Website Analytics
Our website may use cookies to enhance user experience and analyse traffic.
You may disable cookies through your browser settings. However, this may affect website functionality.
We may use analytics tools (such as Google Analytics) to understand website performance. These tools collect anonymous usage data.
9. Making a Complaint
If you believe we have breached your privacy rights, please contact us at:
Email: info@saabirawazeer.com.au
Address:
Saabira Wazeer Dietitian & Counsellor
Suite 1, 8/12 Gibbs St
Berwick VIC 3806
Australia
We will investigate your complaint and respond within a reasonable timeframe.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. The latest version will always be available on our website with the updated revision date.